Shipping policy

 

Flat rate 

$12 express Australian Post

Delivery timeframes are an estimate only provided by our courier. We are unable to guarantee any times. Delivery locations in country or remote areas and orders containg dangerous goods sent via road courier may take up to 14 business days to be delivered.

Once your order has been placed, we may not be able to amend or cancel, please contact us asap if you require a change in your order or would like to cancel. In most cases orders are processed and shipped out within 1-2 business days. Please allow 24 business hours for your tracking number to appear on the Australia Post website once you have received your number via email.

If a product is out of stock we will contact you. You will have the option of a full refund and cancellation, store credit or a partial refund with the rest of the order sent out. If we receive no response within a week we will cancel your order and issue a full refund.

Items that are returned to us due to an incorrect address or not being collected may incur an additional re-delivery fee.

All Shipments over $200 require a signature. No requests for these shipments to be left unattended will be accepted.